Your client may use Sessions between your sessions.
Here's what it does, what it doesn't, and what happens if your client asks to record a session.
What it does
- After a session your client talks through what stood out, in their own words, usually in a two-minute voice debrief.
- What they agreed to try with you, a technique to practise, a to-do or a habit, comes back to them on the day they chose, with a reminder and a short check-in.
- The night before the next session, they get a list of what they'd like to bring up.
What it doesn't do
- It doesn't diagnose, it doesn't give advice, and it never second-guesses you. It organises what you and your client said.
- It isn't therapy and it isn't a crisis service. It tells your client so, and shows crisis lines when it notices crisis language.
- When a session agreed nothing, it may suggest a technique from its own library, labelled as chosen by the app, not by you. Your client decides whether to keep it.
Recording
Nothing is recorded without your consent.
Your client can record a full session only after confirming in the app that you have agreed to be recorded and to the recording being transcribed. The app blocks recording until that confirmation exists, and it records the time it was given. You are free to say no; a voice debrief, your client's own recap afterwards, needs no one's consent.
If you agree, the recording is uploaded over an encrypted connection, transcribed by ElevenLabs with labels for who is speaking, and deleted from the app's storage before the transcript comes back. The transcript is encrypted so only your client can read it, and they can delete it at any time. The app can give you a short written note that says this.
Your client's privacy
What your client saves is encrypted on their phone with a key only they hold. The people who run Sessions can't read it.
When it's hard
What your client sends to Sessions AI is checked for crisis language in five languages. When it's found, the AI's words aren't shown, and a card with numbers to call or text takes their place.
Questions about Sessions?
Email support@sessionsai.app. We're glad to hear from therapists.
